- General Information
- Manufacturer
- Epson Corporation
- Manufacturer Website Address
- http://www.epson.com.au
- Brand Name
- Epson
- Service Name
- CoverPlus Rapid Exchange - Extended Warranty
- Product Type
- Warranty
5 Year Rapid Exchange Epson CoverPlus provides five years service; covering parts,labour & on-going techincal support
It also converts the service type from return to base to rapid exchange for the complete period of 5 Yrs
- Five year Rapid Exchange Epson CoverPlus service
- Epson CoverPlus converts the standard 3 year RTB service to 5 Years Rapid Exchange (In Total)
- Provides direct exchange
- Dedicated unlimited technical phone & email support
- Guaranteed phone response within 8 business Hrs. after been received by Epson
- Priority call queue
- Upfront pricing instead of per incident charges
- Epson CoverPlus must be bought within first 12 months of purchase of main unit, or within 6 months of the purchase of a Factory Seconds unit purchased from Epson
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Email Support
- Service Response Time
- 8 Business Hour - Phone Support
- Service Duration
- 5 Year
- Product Supported
- Epson EB696UI
- Upgrade from
- 3 year RTB service
- Pricing Type
- Must be purchased within first 12 months of the product purchase or within 6 months of the purchase of a factory seconds unit purchased from Epson